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Cookies that are absolutely necessary guarantee functions without which you cannot use our web pages as intended. These cookies are used exclusively by us and are therefore first party cookies. Your consent is not required for the use of absolutely necessary cookies on our website. For this reason, cookies that are absolutely necessary cannot be individually deactivated or activated.

Functional cookies

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Performance Cookies

Performance cookies collect information about how a website is used. We use them to better understand how our websites are used to improve their attractiveness, content and functionality. Please note that disabling functional and performance cookies may limit the functionality of our website.

Cookies requiring consent

Cookies requiring your consent will only be set and used with your prior explicit consent.
Further information on cookies used on our website can be found in our data protection declaration.

Data protection

We are glad that you visit our website and thank you for your interest in our hotel. The protection of personal data is important to us. Therefore, the processing of personal data, such as the name, address, e-mail address or telephone number of a data subject, is in accordance with applicable European and national legislation.

If the processing of personal data is required and there is no legal basis for such processing, we generally seek the consent of the data subject.

Of course, you can revoke your declaration of consent at any time with effect for the future. Please contact the person responsible. The contact details can be found at the bottom of this privacy policy.

In the following, VVB Vierländer Betriebsgesellschaft mbH & Co. KG (hereinafter referred to as "Zollenspieker Fährhaus") would like to inform the public about the nature, extent and purpose of the personal data it processes. Furthermore, data subjects are informed of their rights under this privacy policy.


The Zollenspieker Fährhaus privacy policy is based on the terminology used by the European legislator when issuing the EU General Data Protection Regulation (hereinafter referred to as "EU GDPR"). Our privacy policy should be easy to read and understand, both for the public and for our guests and business partners. To ensure this, we would like to explain in advance the terminology used.

We use the following terms in this privacy policy and on our website:

Personal data are informations relating to an identified or identifiable natural person (hereinafter referred to as "the person concerned"). A natural person is considered to be identifiable who, directly or indirectly, in particular by means of assignment to an identifier such as a name, to an identification number, to location data, to an online identifier or to one or more special features, expresses the physical, physiological, genetic, mental, economic, cultural or social identity of this natural person can be identified.

An affected person is every identified or identifiable natural person whose personal data is processed by the the person responsible.

Processing: Any process or series of operations performed with or without the aid of an automated process related to personal data such as collection, collection, organization, ordering, storage, adaptation or modification, reading, querying, use disclosure by submission, dissemination or any other form of provision, reconciliation or association, restriction, erasure or destruction.

Restriction of the processing is the marking of stored personal data with the aim to limit their future processing.

Profiling is any kind of automated processing of personal data that consists in using that personal information to evaluate certain personal aspects relating to a natural person, in particular aspects relating to job performance, economic situation, health, personal To analyze or predict preferences, interests, reliability, behavior, whereabouts or relocation of that natural person.

Pseudonymisation is the processing of personal data in such a way that personal data can no longer be attributed to a specific data subject without the need for additional information, provided that such additional information is kept separate and subject to technical and organizational measures to ensure that the personal data not assigned to an identified or identifiable natural person.

The person in charge of the processing is the natural or legal person, public authority, agency or other body that, alone or in concert with others, decides on the purposes and means of processing personal data. Where the purposes and means of such processing are determined by Union law or the law of the Member States, the person responsible or the specific criteria for his designation may be provided for under Union or national law.

The processor is a natural or legal person, public authority, agency or other body that processes personal data on behalf of the person responsible.

Recipient is a natural or legal person, agency, agency or other entity to whom Personal Data is disclosed, whether or not it is a third party. However, authorities which may receive personal data under Union or national law in connection with a particular mission are not considered as beneficiaries.

A third party is a natural or legal person, public authority, body or body other than the data subject, the person responsible, the processor and the persons empowered under the direct responsibility of the person responsible or processor to process the personal data.

Consent is any act of volition voluntarily given by the data subject in an informed and unambiguous manner in the form of a statement or other unambiguous confirmatory act by the data subject to indicate to the data subject that they are processing personal data concerning them agrees.


The affected person has the possibility to register on the website of the person responsible, providing personal data. The personal data to be sent to the person responsible is derived from the respective input mask used for the registration. The personal data entered by the data subject shall be collected and stored solely for internal use by the person responsible and for his own purposes. The person responsible may initiate the transfer to one or more processors (for example, a parcel service) who also uses the personal data only for internal use attributable to the person responsible.

By registering on the website, the IP address assigned by the Internet service provider (ISP) of the data subject, the date and time of registration are also stored. This data is stored against the background that this is the only way to prevent the misuse of our services and, if necessary, to use this data to investigate past crimes and copyright infringements. In this respect, the storage of this data is required to secure the person responsible. A transfer of these data to third parties is generally not, unless there is a legal obligation to pass on or the disclosure of the criminal or legal prosecution serves.

By registering the data subject voluntarily providing personal data, the data controller serves to provide the data subject with content or services which, due to the nature of the case, can only be offered to registered users. Registered persons are free to delete the personal data provided during registration completely from the database of the data controller.

The person responsible shall, at any time upon request, provide information to each data subject as to which personal data about the data subject is stored. In addition, the data controller corrects or deletes personal data at the request or notice of the data subject, insofar as this does not conflict with any statutory retention requirements.


Personal data will also be processed by the Zollenspieker Fährhaus if you provide them by yourself. This happens, for example, every time you contact us. Of course, we will only use the personal data transmitted in this way for the purpose for which you provide us with these when contacting us. A statement of this information is expressly provided on a voluntary basis and with your consent. As far as this information about communication channels (eg e-mail address, phone number), you also agree that we may also contact you via this communication channel to answer your request.


The Zollenspieker Fährhaus takes numerous technical and organizational measures to protect your personal data against unintentional or unlawful deletion, alteration or loss, and against unauthorized disclosure or unauthorized access.

Nevertheless, Internet-based data transmissions can generally have security gaps, so that absolute protection can not be guaranteed. For this reason, every person concerned is free to submit personal data to us by alternative ways, for example by telephone.

Links to other websites

This website contains links to other websites (external links).
Zollenspieker Fährhaus is responsible for its own content according to the applicable European and national legislation. From these own contents, links to the content provided by other providers are to be distinguished. We have no control over the fact that the operators of other websites comply with the applicable European and national legal regulations. Please inform yourself about the privacy statements provided on the respective website. Zollenspieker Fährhaus assumes no responsibility for external content that is provided via links to use and is specially marked, and does not endorse its content. For illegal, incorrect or incomplete contents as well as for damages resulting from the use or non-use of the information, the provider of the website, which was referred to, is liable.


In order to make our website user-friendly and to optimally match your needs, we use cookies. Cookies are small text files that, as soon as you visit a website, are sent from a web server to your browser and stored locally on your device (PC, notebook, tablet, smartphone, etc.).

Many websites and servers use cookies. Many cookies contain a so-called cookie ID. A cookie ID is a unique identifier of the cookie. It consists of a string through which web pages and servers can be assigned to the specific web browser in which the cookie was stored. This allows the visited web pages and servers to distinguish the individual person's browser from other web browsers that contain other cookies. A particular web browser can be recognized and identified by the unique cookie ID. This information is used if you visit the website again with the same device, automatically recognize you and make navigation easier for you.

The consent or rejection of cookies - also for web tracking - you can make through the settings of your web browser. You can configure your browser to refuse the acceptance of cookies in principle or to inform you in advance if a cookie is to be stored. In this case, however, the functionality of the website may be impaired (for example, in the case of orders). Your browser also offers a function to delete cookies (for example, "delete browser data"). This is possible in all common web browsers. Further information can be found in the operating instructions or in the settings of your browser.

Collection of general data and information

The Zollenspieker Fährhaus website collects a series of general data and information each time the website is accessed by an affected person or an automated system. This general data and information is stored in the log files of the server. Can be recorded:

  • the browser types and versions used
  • the operating system used by the accessing system
  • the website from which an accessing system comes to our website (so-called referrers)
  • the sub-websites, which are accessed via an accessing system on our website
  • the date and time of access to the website
  • a web protocol address (IP address)
  • the internet service provider of the accessing system
  • other similar data and information used in the case of attacks on our information technology systems

When using this general data and information, the Zollenspieker Fährhaus does not draw any conclusions about the person concerned. Rather, this information is needed to:

  • to deliver the contents of our website correctly
  • to optimize the content of our website as well as the advertising for it
  • To ensure the permanent functioning of our information technology systems and the technology of our website
  • In the event of a cyberattack, law enforcement agencies must provide the information necessary for prosecution

Zollenspieker Fährhaus therefore statistically and further evaluates this anonymously collected data and information with the aim of increasing data protection and data security in our company in order to ultimately ensure the best possible level of protection for the personal data we process. The anonymous data of the server log files are stored separately from all personal data provided by an affected person.


Routine deletion and blocking of personal data

Controlling processes (in this sense also: storing processes) personal data of the data subject only for the period necessary to achieve the purpose of the storage or, if so required by law and regulations, by the European Directives and Regulators, provided for by the person responsible. If the storage purpose is omitted or if a storage period prescribed by the European directives and regulations or any other relevant legislature expires, the personal data will be routinely blocked or deleted in accordance with the statutory provisions.

Rights of the person concerned

Right of acknowledgment: Each data subject has the right to ask the person responsible for confirmation of the processing of personal data concerning him or her. If an affected person wishes to exercise this right of confirmation, they can contact the person responsible at any time.

Right to information: Any person affected by the processing of personal data shall have the right at any time to obtain from the person responsible any information free of charge concerning the personal data stored about him or her and a copy of such information. In addition, the European legislator and regulator has provided the data subject with the following information:

  • processing purposes
  • categories of personal data being processed
  • recipients or categories of recipients to whom the personal data have been disclosed or are still being disclosed, in particular to recipients in third countries or to international organizations
  • if possible, the planned duration for which the personal data will be stored or, if that is not possible, the criteria for determining that duration
  • existence of a right to rectification or erasure of the personal data concerning them, or to the limitation of the processing by the person responsible or a right to object to such processing
  • existence of a right of appeal to a supervisory authority
  • if the personal data was not collected from the data subject: All available information about the origin of the data
  • existence of automated decision-making including profiling in accordance with Article 22 (1) and (4) of the GDPR and - at least in these cases - meaningful information about the logic involved and the scope and intended impact of such processing on the data subject


Furthermore, the data subject has the right to access whether personal data has been transmitted to a third country or to an international organization. If this is the case, then the data subject has the right to obtain information about the appropriate guarantees in connection with the transfer.

Möchte eine betroffene Person dieses Auskunftsrecht in Anspruch nehmen, kann sie sich hierzu jederzeit an den für die Verarbeitung Verantwortlichen wenden.


Right to rectification: Any person affected by the processing of personal data has the right to demand the immediate correction of incorrect personal data concerning them. Furthermore, the data subject has the right to request the completion of incomplete personal data, including by means of a supplementary declaration, taking into account the purposes of the processing.

If an interested party wants to take advantage of the right of rectification, she or he may contact the person responsible at any time.

Right to delete (Right to be forgotten): Any person affected by the processing of personal data shall have the right to require the person responsible to delete the personal data concerning him or her without delay, provided that one of the following reasons is satisfied and processing is not required:

  • The personal data has been collected for such purposes or otherwise processed for which they are no longer necessary.
  • The person affected withdraws the consent on which the processing was based on Article 6 (1) (a) of the EU GDPR or Article 9 (2) (a) EU GDPR and lacks an alternative legal basis for processing.
  • According to Art. 21 (1) of the EU GDPR, the data subject objects to the processing and there are no high-level legitimate grounds for the processing or the data subject objects according to Art. 21 (2) EU GDPR Processing.
  • The personal data was processed wrongful.
  • The deletion of personal data is necessary to fulfill a legal obligation under Union or national law, to which the person responsible is subject.
  • The personal data was offered in terms of information society services in accordance with Art. 8 para. 1 EU DSGVO levied.

If any of the reasons above applies an affected person the deletion of personal data stored in the Zollenspieker Fährhaus cause, one can. contact the us for this purpose at any time. The deletion request of the person concerned is then complied with immediately.

If the personal data was made public by Zollenspieker Fährhaus and our company as the person responsible is obliged to delete personal data pursuant to Art. 17 (1) EU-DSGVO, Zollenspieker Fährhaus will take appropriate measures, including technical ones, taking into account the available technology and the implementation costs To inform other data controllers processing the published personal data that the data subject requires the data controller to delete all links to such personal data or to copy or replicate such personal data has, as far as the processing is not necessary. The person responsible then will arrange the necessary in individual cases.

Right to limitation of processing: Any person affected by processing of personal data shall have the right to require those responsible to restrict the processing if one of the following conditions are given:

  • The accuracy of the personal data is contested by the data subject for a period of time that enables the person responsible to verify the accuracy of the personal data.
  • The processing is illegitimate if the data subject refuses to delete the personal data and instead requests the restriction of the use of personal data.
  • The person responsible no longer needs the personal data for processing purposes, but the data subject requires them to assert, exercise or defend legal claims.
  • The data subject has lodged an objection against the processing pursuant to Art. 21 para. 1 EU-DSGVO and it is not yet clear whether the legitimate reasons of the controller outweigh those of the data subject.

If one of the above conditions is met and a person concerned wishes to request the restriction of personal data stored at the Zollenspieker Fährhaus, he or she can contact the data controller at any time. The restriction of the processing will then be initiated immediately.

Right to data portability: Any person concerned by the processing of personal data shall have the right to receive the personal data concerning him / her provided to a controller by the data subject in a structured, common and machine-readable format. It also has the right to transmit this data to another person without hindrance by the person responsible to whom the personal data was provided, provided that the processing is based on the consent pursuant to Art. 6 (1) (a) EU GDPR or Art. 9 para 2 (a) EU GDPR or on a contract pursuant to Article 6 (1) (b) EU GDPR and the processing is carried out by automated means, unless the processing is necessary for the performance of a task in the public interest, or in the exercise of official authority, which has been assigned to the person responsible.

Furthermore, in exercising their right to data portability under Article 20 (1) of the EU GDPR, the data subject has the right to obtain that the personal data are transmitted directly from one controller to another, where technically feasible and if so this does not affect the rights and freedoms of others.

In order to assert the right to data portability, the data subject may, at any time, contact the person responsible.

Right to objection: Any person affected by processing of personal data shall have the right, at any time and for reasons arising out of their particular situation, to prevent the processing of personal data relating to them pursuant to Article 6 (1) (e) or (f) EU DSGVO takes an objection. This also applies to profiling based on these provisions.

Zollenspieker Fährhaus no longer processes personal data in the event of an objection, unless we can prove compelling legitimate grounds for processing that outweigh the interests, rights and freedoms of the data subject, or the processing is for assertion, exercise or defense of legal claims.

If Zollenspieker Fährhaus processes personal data in order to operate direct mail, the data subject has the right to object at any time to the processing of personal data for the purpose of such advertising. This also applies to the profiling, as far as it is associated with such direct mail. If the data subject objects to the Zollenspieker Fährhaus for direct marketing purposes, Zollenspieker Fährhaus will no longer process the personal data for these purposes.

In addition, the person concerned has the right for reasons arising from their specific situations, against whom they concerned processing to scientific at Zollenspieker Fährhaus or historical research purposes or for statistical purposes in accordance with Art. 89 para personal data. 1 EU DSGVO objection, unless such processing is necessary to fulfill a public interest task.

In order to exercise the right of opposition, the person concerned may directly contact the person responsible. The person concerned is also free, in the context of the use of information society services, notwithstanding Directive 2002/58 / EC, to exercise his right of opposition by means of automated procedures using technical specifications.

Automated decisions on a case-by-case basis, including profiling: Any person involved in the processing of personal data shall have the right not to be subject to a decision based solely on automated processing, including profiling, which has a legal effect or similarly appreciably affects its performance; provided the decision:

  • is not required for the conclusion or performance of a contract between the data subject and the controller or
  • is permitted under Union or Member State legislation to which the controller is subject, and where such legislation contains appropriate measures to safeguard the rights and freedoms and legitimate interests of the data subject, or
  • with the express consent of the data subject.

If the decision to conclude or fulfill a contract between the affected person and the person responsible is necessary or with the express consent of the the affected person, Zollenspieker Fährhaus shall take appropriate measures to safeguard the rights, freedoms and legitimate interests of the the affected person which includes at least the right to obtain the intervention of a person on the part of the person responsible, to express one's own position and to contest the decision.

If the affected person wishes to rely on automated decision-making rights, they may contact the person responsible at any time.

Right to revoke a data protection consent: Any person affected by the processing of personal data has the right to withdraw consent to the processing of personal data at any time. If the data subject wishes to assert their right of withdrawal of consent, they may at any time contact the person responsible.

Data protection for applications and in the application process

The person responsible collects and processes the personal data of applicants for the purpose of processing the application procedure. Processing may also be carried out electronically. This is particularly the case if an applicant submits the relevant application documents electronically, for example by e-mail, to the controller. If the data controller concludes an employment contract with an applicant, the data transmitted shall be stored for the purpose of processing the employment relationship in compliance with the statutory provisions. If the controller does not conclude an employment contract with the applicant, the application documents shall be automatically deleted six months after notification of the rejection decision, unless deletion conflicts with any other legitimate interests of the controller. Other legitimate interests in this sense include, for example, the duty to provide evidence in proceedings under the General Equal Treatment Act (Allgemeines Gleichbehandlungsgesetz – AGG).

Privacy policy for the use of Google Analytics (with anonymization function)

This website uses Google Analytics, a web analysis service provided by Google Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website will generally be transmitted to and stored by Google on servers in the United States. If IP anonymisation is activated on this website, however, Google will shorten your IP address beforehand within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA where it will be shortened. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics is not combined with other data from Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address) and Google from processing this data by downloading and installing the browser plugin available under the following link:

You can prevent Google Analytics from collecting data by clicking on the link below. This will install an "opt-out cookie" in your browser so that your information will not be collected when you visit this website in the future:

<a href=“javascript:gaOptout()“>Google Analytics deaktivieren</a>

Further information on terms of use and data protection can be found at or

In view of the discussion about the use of analysis tools with complete IP addresses, the Zollenspieker Fährhaus would like to point out that in order to exclude the identification or identifiability of a natural person, IP addresses are only processed to a limited extent on this website, since we use Google Analytics with the extension "_anonymizelp()".

Social plugins

As an additional service, our website offers you a so-called social plugin, which enables interaction with the social service Facebook. In order to prevent an unwanted transfer of your usage data, please log out of these services beforehand.

The following explanations are valid for all social plugins mentioned and offered here:
When you visit our website and use a social plugin, your browser establishes a direct connection with the servers of the aforementioned services, which in turn transmits the content of the plugin to your browser and enables it to integrate it into the website displayed. This means that the information that you have visited our website is forwarded to these services. If you are logged into Facebook through your personal account while visiting our website, this service may associate your visit to the website with that account. By interacting with plugins, for example by clicking the "Like" button, sharing, leaving a comment, etc., this information is sent directly to these services and stored there.

The extent to which this data is collected and evaluated cannot be influenced by us.

The purpose and scope of data collection by Facebook and the further processing and use of your data there, as well as your rights in this regard and setting options to protect your privacy, can be found in the data protection information of the service directly under:

Use of Google Maps

This website uses Google Maps to display maps and to create maps. Google Maps is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. By using this website, you consent to the collection, processing and use of the data automatically collected and submitted by you by Google, one of its agents, or third parties. The Google Maps Terms of Use can be found in the Google Maps Terms of Use.

Name and address of the person responsible:

The person responsible within the meaning of the EU Data Protection Basic Regulation (EU-DSGVO), other data protection laws applicable in the member states of the European Union and other provisions of a data protection nature is:

VVB Vierländer Betriebsgesellschaft mbH & Co. KG
Zollenspieker Hauptdeich 141 
21037 Hamburg
phone: +49 (0)40 793133-0
fax: +49 (0)40 793133-88
mail: info(at)

To send an e-mail, please replace (at) with @. The spelling used by us serves the protection against spam.

Managing Directors:
André Egger, Karoline Pospiech

Name and address of data protection officer:

Martin Vogel
Perleberger Str. 10b
25421 Pinneberg
phone: +49 (0) 4101 / 77 44 70
mail: info(at)

To send an e-mail, please replace (at) with @. The spelling used by us serves the protection against spam.

Hamburg, may 2018

Changes to the Privacy Policy

We reserve the right to change our privacy practices and this policy to adapt it to changes in relevant laws or regulations, as appropriate, or to better meet your needs. Any changes to our privacy practices will be posted accordingly. Please note the current version date of the Privacy Policy.