The health of our guests and employees is our top priority.

We would like to show you on this page what we are doing to counteract the Corona virus "Covid-19".

We also ask for your understanding that from now on we have to request personal data from every guest in order to be able to seamlessly prove a possible chain of infection.

These data are treated exclusively in accordance with the currently valid General Data Protection Regulation and are used exclusively for this purpose and in accordance with the statutory provisions.

For more information, please refer to the data protection section.

COVID-19 restrictions and protective measures (from January 11th, 2021 to probably March 28th, 2021)

The Zollenspieker Fährhaus is open under the following conditions:

The following accommodation offers in accordance with the provisions of this ordinance in accommodation establishments are still permitted:

The offense of business-related stays includes stays that serve the exercise of a profession, in particular the accommodation of business travelers.

A stay is medically motivated if this is necessary to receive medical treatment.

Stays are only compulsory socially and ethically if, without the stay, there would be a violation of social or ethical norms. This applies, for example, to people who are temporarily prevented from returning to their home town due to circumstances beyond their control or for stays to regulate mandatory and non-postponable family or custody matters, such as the necessary participation in a funeral service, the care of people in need or the exercise of supervisory powers.

- All other areas of the hotel such as the restaurant, bar and sauna area remain closed. (Please use our out-of-home offer for meals)

You can always find current information on this page or in social media such as www.facebook.de/zollenspiek

Spots reported by the RKI can be found on this page from the Robert Koch Institute.

(The hotel staff is authorized to expel guests who do not adhere to the hygiene measures of the house)

In addition, a minimum distance of 1.50 meters applies to the entire hotel premises. If this is not possible, we recommend wearing mouth and nose protection!

Please understand that measures and restrictions to protect and as a condition to contain the corona pandemic may change between the time of booking and the date of arrival. These restrictions and measures are to be carried out by the Zollenspieker Fährhaus by order of the Hanseatic City of Hamburg and are by no means the free decision of our company. Please address complaints against the conditions directly to the Hanseatic City of Hamburg.

You can find out more hygiene protection measures and all current opening times here on our website.

The complete version of the regulation to contain the spread of the coronavirus can be found on this LINK of the Hanseatic City of Hamburg